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Quality Improvement Science and Systems Analysis

Key facts

Sorry, this course is currently unavailable. Please use the course enquiry form to be kept informed of future runs of this course.

TypesProfessional Development
Short Courses
AddressRewley House
1 Wellington Square
OX1 2JA. Map
DatesMon 21 to Fri 25 Oct 2013
Subject area(s)Health
CATS points20
FeesFrom £1575.00
Application statusCourse ended
Course codeO13C288B9Y
Course contactIf you have any questions about this course, please email ssp@conted.ox.ac.uk or telephone +44(0)1865 286954.


The Quality Improvement Science and Systems Analysis course introduces the principles and core methodology of industrial quality improvement methods with special reference to those which may be applicable to surgical services in hospitals. The aim is to equip students to understand how they may be able to improve the quality, reliability and safety of services and then sustain excellence of performance in their own practice through the application of tried and tested methods to achieve system change and the engagement of staff.

Offered by Nuffield Department of Surgical Sciences and the Department for Continuing Education’s CPD Centre, the taught week is led by Dr Steve New, Lecturer in Quality Improvement, Saïd Business School at the University of Oxford. It features face-to-face lectures and tutorials in small groups.

The course is a one-week module from the Surgical Science and Practice programme. It can be taken as a stand-alone short course or as part of the MSc in Surgical Science and Practice.

Please send me an email about future Quality Improvement Science and Systems Analysis courses.

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The Quality Improvement Science and Systems Analysis course provides the opportunity to learn more about and discuss the following topics:

  • History and principles of industrial quality improvement
  • Systems theory
  • Measurement of process and outcome
  • Process mapping and visibility
  • The PDCA cycle
  • Workforce engagement
  • "Lean thinking"
  • Diffusion of innovations
  • Continuous performance monitoring methods
  • Six Sigma
  • Human/technology interactions
  • Predictive and analytical methods for identifying risk in systems
  • Incident reporting systems.

Click here to see an example schedule for the course.

Class sizes are kept small to allow full interaction with tutors. Study before and after the course is supported by a rich virtual learning environment.

Previous guest speakers have included:

  • Alastair Nicholson, Emeritus Professor of Operations and Technology Management, London Business School
  • Lauren Morgan, Human Factors Research Scientist, University of Oxford
  • Eleanor Robertson, Clinical Research Fellow, University of Oxford
  • Jaideep Pandit, Supernumerary Fellow in Physiological Sciences, University of Oxford
  • Stephen Todd, Associate Fellow, Saïd Business School, University of Oxford

Programme details

This course can be taken:


This course will be held at the Department for Continuing Education, Rewley House, Oxford.


Dr Steve New

Role: Module Coordinator

Lecturer in Operations Management, Said Business School
Fellow, Hertford College, University of Oxford

Steve originally studied...more

Dr Lauren Morgan

Role: Speaker

Human Factors Research Scientist at University of Oxford

Lauren works within the Quality, Reliability, Safety and Teamwork Unit (QRSTU)...more

Prof Alastair Nicholson

Role: Speaker

Associate Fellow, Said Business School, University of Oxford
Emeritus Professor, London Business School

Following exployment with...more

Mrs Eleanor Robertson

Role: Speaker

Clinical Research Fellow, Nuffield Department of Surgical Sciences, University of Oxford

Eleanor Robertson graduated from the Medical...more

Dr Paul Walley

Role: Speaker

Senior Lecturer, Department of Business and Management, Oxford Brookes University


Sample certificate PDF document.

Short course participants who do not wish to undertake the assessed work required for academic credit but who do satisfy the course attendance requirements will receive a Certificate of Attendance. The pdf sample above is an illustration only, and the wording will reflect the course and dates attended.

Those successfully completing the couse for credit can apply to receive a CATS point transcript.

Assessment methods

Assessment will be based on submission of a set written assignment, not exceeding 4,000 words.

Academic credit

Those wishing to may apply to take the course with accreditation. The University of Oxford Department for Continuing Education offers Credit Accumulation and Transfer Scheme (CATS) points for the course. Participants attending at least 75% of the taught course and successfully completing assessed assignments are eligible to earn credit equivalent to 20 CATS-equivalent points which may be counted towards a postgraduate qualification.


Rewley House bedroom

Accommodation is available at the Rewley House Residential Centre, within the Department for Continuing Education, in central Oxford. The comfortable, en-suite, study-bedrooms are rated 4-star, and come with free high-speed internet access and TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.


The course fee includes:

  • Tuition
  • Course materials
  • Refreshments and a three course lunch on each day of the course
  • Access to the following University of Oxford libraries and services:
    • Radcliffe Science Library
    • Rewley House Continuing Education Library
    • Bodleian Libraries e-Resources
  • Access to facilities from the Department of Continuing Education, including:
    • The Graduate School
    • WebLearn virtual learning environment
    • Wi-fi access through Oxford Wireless LAN (OWL).

Before making your application for this short course, please ensure that you have read the terms and conditions which can be found towards the bottom of this page.

Please see the MSc in Surgical Science and Practice page for more information regarding module fees when taking this course as a part of the MSc Programme.


Sources of funding for courses in Surgical Science and Practice: external grants, awards, scholarships and bursaries

Details of funding opportunities including grants, bursaries and scholarships are available here.

Fee options

Programme Fee
For students enrolled on the MSc: £1575.00
Stand-alone short course fee: £1890.00

Apply for this course

How to apply

This course is part of the MSc in Surgical Science and Practice. If you would like to apply for the MSc in Surgical Science and Practice please visit the programme page.

To apply for a module as a short course please use the documents below.

Applications deadline: 7 October 2013

Places on the course are limited, so early application is strongly recommended. Your application will require a copy of your CV, and if you wish to take the course for credit, a reference. Once we have received your completed application it will be considered by the admissions panel.

If your chosen course is full it is possible to submit a completed application form which, if successful, will be added to the waiting list. You will then be given the opportunity to attend should a place become available.


If you would like to discuss your application or any part of the application process before applying please contact:

Tel: +44 (0)1865 286954 - Email: ssp@conted.ox.ac.uk

Sorry, this course is not currently accepting applications. If you have any questions about this course, please use the course enquiry form.