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Human Factors, Teamwork and Communication

Key facts

TypesProfessional Development
Short Courses
AddressEwert House
Ewert Place
Oxfordshire. Map
DatesMon 15 to Fri 19 Jun 2015
Subject area(s)Health
CATS points20
FeesFrom £1640.00
Application statusApplications being accepted
Course codeO14C290B9Y
Course contactIf you have any questions about this course, please email ssp@conted.ox.ac.uk or telephone +44(0)1865 286954.


The Human Factors, Teamwork and Communication course introduces the principles of human factors science as applied to systems of care. It teaches about the skills needed to function effectively and safely in teams in a modern clinical environment, and how to apply human factors principles to the design of tasks, the assessment of equipment, and the measurement of human performance.

Please send me an email about future Human Factors, Teamwork and Communication courses.


The Human Factors, Teamwork and Communication course provides the opportunity to learn more about and discuss the following topics:

  • Introduction to human factors
  • Surgical perspective on patient safety and human factors
  • Human factors in healthcare
  • Statistics and study design
  • Systems approach to quality and safety in healthcare
  • Practical skills in patient safety
  • Task analysis and synthesis
  • Equipment and workspace design
  • Behavioural safety
  • Teamwork, simulation and non-technical skills
  • Safety and quality improvement in healthcare.

The course introduces the topic area with the 5-dimension Systems Engineering In Patient Safety (SEIPS) model, then takes one dimension to focus on each day. Most lectures have an accompanying practical session to practice the skills learned.

Offered by Nuffield Department of Surgical Sciences and the Department for Continuing Education’s CPD Centre, the taught week is led by Dr Ken Catchpole, Associate Director of Surgical Safety and Human Factors Research, Cedars-Sinai Medical Centre, Los Angeles, USA. It features face-to-face lectures and tutorials in small groups. Teaching is delivered by members of the Quality, Reliability, Safety and Teamwork Unit research group, and invited speakers from other prestigious patient safety units.

Class sizes are kept small to allow full interaction with tutors. Study before and after the course is supported online by a rich virtual learning environment.

Click here to see an example schedule for the course.

Previous guest speakers have included:

  • Charles Vincent, Professor of Psychology at the University of Oxford
  • Louise Hull, Research Associate, Imperial College London
  • Peter McCulloch, Clinical Reader in Surgery, University of Oxford
  • Lauren Morgan, Human Factors Research Scientist, University of Oxford
  • Stephanie Russ, Research Fellow, Imperial College London
  • Nick Sevdalis, Senior Lecturer, Imperial College London
  • Patrick Waterson, Senior Lecturer, Loughborough University

Comments from previous participants:

"This is a whole new concept and it's not only fascinating but something that should be taught to everyone in healthcare... I have gained a method by which to assess and hopefully tackle some of the more subtle problems we face in healthcare."

"More surgeons should be exposed to these topics. A fabulous module with a great instructor."

Programme details

This course can be taken:


This course will be held at the Department for Continuing Education, Rewley House, Oxford.



Dr Ken Catchpole

Role: Module Coordinator

Associate Director of Surgical Safety and Human Factors Research, Cedars-Sinai Medical Centre, Los Angeles

Dr Ken Catchpole is a...more


Sample certificate PDF document.

Short course participants who do not wish to undertake the assessed work required for academic credit but who do satisfy the course attendance requirements will receive a Certificate of Attendance. The pdf sample above is an illustration only, and the wording will reflect the course and dates attended.

Those successfully completing the couse for credit can apply to receive a CATS point transcript.

Assessment methods

Assessment will be based on multiple choice questions or structured short questions, online project working and practical tests.

Academic credit

Those wishing to may apply to take the course with accreditation. The University of Oxford Department for Continuing Education offers Credit Accumulation and Transfer Scheme (CATS) points for the course. Participants attending at least 75% of the taught course and successfully completing assessed assignments are eligible to earn credit equivalent to 20 CATS-equivalent points which may be counted towards a postgraduate qualification.

IT requirements

This course uses the Department’s online assignment submission system and online courseware. In order to participate in the course, and to prepare and submit your course assignments you will need access to the Internet and a computer meeting our recommended minimum computer specification. Students of this course may use the student computing facilities provided in Departmental buildings.


Rewley House bedroom

Accommodation is available at the Rewley House Residential Centre, within the Department for Continuing Education, in central Oxford. The comfortable, en-suite, study-bedrooms are rated 4-star, and come with free high-speed internet access and TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.


The course fee includes:

  • Tuition
  • Course materials
  • Refreshments and a three course lunch on each day of the course
  • Access to the following University of Oxford libraries and services:
    • Radcliffe Science Library
    • Rewley House Continuing Education Library
    • Bodleian Libraries e-Resources
  • Access to facilities from the Department of Continuing Education, including:
    • The Graduate School
    • WebLearn virtual learning environment
    • Wi-fi access through Oxford Wireless LAN (OWL).

Before making your application for this short course, please ensure that you have read the terms and conditions which can be found towards the bottom of this page.

Please see the MSc in Surgical Science and Practice page for more information regarding module fees when taking this course as a part of the MSc Programme.


Sources of funding for courses in Surgical Science and Practice: external grants, awards, scholarships and bursaries

Details of funding opportunities including grants, bursaries and scholarships are available here.

Fee options

Programme Fee
Students enrolled on the MSc in Surgical Science and Practice: £1640.00
Short course in health sciences: £1890.00

Apply for this course

Admissions criteria

To apply for the course you should:

  • be a graduate or have successfully completed a professional training course
  • have at least two years' professional work experience in the health service or a health-related field
  • be able to combine intensive classroom learning with the application of the principles and practices within the work place
  • have a good working knowledge of email, internet, word processing and Windows applications (for communications with course members, course team and administration).

How to apply

This course is also part of the MSc in Surgical Science and Practice. If you would like to apply for the MSc in Surgical Science and Practice please visit the programme page.

To apply for a module as a short course please use the documents below.

Applications deadline: 25 May 2015

Places on the course are limited, so early application is strongly recommended. Your application will require a copy of your CV, and if you wish to take the course for credit, a reference. Once we have received your completed application it will be considered by the admissions panel.

You can apply for this course in the following ways:

Apply by post, email or fax
Short Course Application Form PDF document.

Stand Alone Terms and Conditions (important: please read before applying) PDF document.

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