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Effective Online Tutoring (Online)

Key facts

Sorry, this course was heavily oversubscribed and cannot take any more students into this class. Please use the course enquiry form to be kept informed of future runs of this course or to join the waiting list.

TypesOnline and Distance Learning
Professional Development
Short Courses
LocationOnline
DatesMon 28 Apr to Fri 13 Jun 2014
Subject area(s)Education
Teacher Training
FeesFrom £795.00
Application statusCourse full
Course codeO13C554Y6Y
Course contactIf you have any questions about this course, please email CPDPersonalDev@conted.ox.ac.uk or telephone 01865 286958.

Overview

This online course provides prospective online tutors with an opportunity to develop the skills and experience they need to teach effectively online.

The target audience for the course is teachers delivering education online, academics looking to develop new skills for teaching undergraduate and postgraduate-level courses online and organisations involved in Continuing Professional Development who wish to improve the effectiveness of their distance learning courses. The course is also suitable for individuals looking to deliver training online or those interested in facilitating online collaborative spaces.

Congratulations to our Department's Technology-Assisted Lifelong Learning (TALL) unit who were awarded the Learning Technologist of the Year team award. TALL are the authors and developers of this course, and are the team behind all our online courses. Click here for more details.

Note that Unit 2, an Introduction to Teaching and Learning Online, is available as a free trial unit. To access the free online trial, please go to the following link - access Introduction to Teaching and Learning Online free trial here (note that you will be asked to create a user name and password for access to this part of the course using the "Create new account" link on the right of the page).

Please send me details about future Effective Online Tutoring course dates.

Click here to follow @OxEOT on Twitter.

Description

The course provides a practical introduction to the social, administrative and pedagogical techniques of teaching online. Focused specifically on teaching, rather than on designing or developing online courses, this course will introduce you to the role of the online tutor through selected reading, group discussions, role-playing, case studies and other activities.

This is an online course - there is no requirement for attendance at the University of Oxford at any stage of the course.

In this course we will: explore the online learning environment; identify the responsibilities and practical skills required by online tutors; look at techniques for managing and facilitating online activities; and consider the challenges of teaching online.

Learning by doing is a key concept of this course, and you will have lots of opportunities to try out new skills and techniques and share your experience with other tutors.

This course will use Moodle as the learning management system and Adobe Connect software for synchronous activities (which enables the simultaneous delivery of voice, video and presentation documents to imitate a traditional tutorial environment).

The course will last for seven weeks with the course materials being made available to students for one month at the end of the course for consolidation and reflection. The first week of the course will be self-paced (tutor support will be available if required during this week) and weeks 2-6 will be tutor-led. The course tutor will also be available during week 7 to answer any outstanding questions from students, but there will be no formal course activities during this week.

The total study time of the course will be 30-48 hours to study the core content (5-8 hours per week for each of weeks 1-6) plus any additional time students spend reflecting on the course in week 7. Note that the course offers additional optional material during weeks 2-6.

  • Introduction & learning outcomes – Each unit will start with a summary of the topics to be covered and will include a list of learning outcomes for the unit.
  • Topics – Three to six topics will be explored in each unit. Topics will include an overview of the subject with a range of activities (some individual and some group) to explore the topic in more detail.
  • Course study – The course discussion forums are open 24 hours per day during the course so you can access these and the course materials anytime. Much of the learning is done via the discussion boards where the tutor will post questions and you and the other students will support each other to provide solutions and answers.
  • Adobe Connect synchronous tutorials – This course includes synchronous tutorials using Adobe Connect. You will not be required to purchase this software.
  • Adobe Connect synchronous tutorial times – The only fixed times are the online synchronous tutorials using the Adobe Connect software where you will see and hear the course tutor and other students via webcam. Note that these tutorials are normally performed at a time which tries to accommodate all the various time zones of the students on the course. The tutor will try to vary the times throughout the course but you may have late or early sessions depending on your time zone. Later in the course you will also set up and run your own tutorials with other students on the course using this software and this can be done at a time to suit you.
  • Summary & reflections – Each unit will include a summary providing an overview of the key points and will also include a ‘reflections’ discussion forum to encourage participants to reflect on their experiences and what they have learnt so far.
  • Further reading – Most units will conclude with a list of further reading.

There will be no formal assessment for this course.

In order to complete this course and receive a certificate of completion, you will need to actively take part in the group activities; complete the four tutor-marked assignments; give a presentation in one of the "Presenting and facilitating online" online tutorials held during unit 4 of the course; and participate in a minimum of two of the other online tutorials delivered during the course. You are expected to make at least one substantive posting to the majority of the discussion topics initiated by your tutor. As a matter of courtesy, you should treat any discussion topics started by your fellow students in a similar manner.

Programme details

  • Unit 1 - Tools for Teaching Online
  • Unit 2 - Introduction to Teaching and Learning Online (unit 2 is available as a free trial unit)
  • Unit 3 - Communicating with Students
  • Unit 4 - Effective Teaching in the Online Environment (2 weeks study are allocated for this unit)
  • Unit 5 - Meeting the Challenges of Teaching Online
  • Unit 6 - Post-Course Reflection and Consolidation

Course Tutors

The course will be delivered by dynamic, internationally-acclaimed presenters from the University of Oxford and industry, specialising in e-learning and the online environment.

Presenters will be allocated approximately 1 month before the course start date.

IT Support

The whole course is delivered online through the Department for Continuing Education, Rewley House, Oxford and no attendance at Oxford University is required.

Once you are registered you will receive a personal password so you can access all the course materials and discussion forums and contact your tutor. Personal passwords will be emailed on the first day of the course. An IT helpdesk is available online through the TALL (Technology-Assisted Lifelong Learning) unit at the University of Oxford.

The two Course Tutors are shown below. You will be allocated one of the Course Tutors below prior to the start of the course.

Staff

Sarah Chesney

Role: Speaker

Independent e-learning Consultant

Sarah Chesney is an independent e-learning consultant who works with a number of UK higher...more

Kathlyn Bradshaw

Role: Speaker

Professor, School of Business, Algonquin College, Canada

Kathlyn Bradshaw, a professor in the School of Business at Algonquin...more

Course aims

Learning Outcomes

By the end of this course, participants should understand:

  • the main differences between teaching face-to-face and online
  • the characteristics of and constraints on online students and students’ expectations of their online tutor
  • the teaching, administrative and pastoral responsibilities of an online tutor
  • the difference between the following online communication tools – announcements, e-mail, discussion forums and online chat – and know which tool to use in which teaching situation. Participants will also be expected to know what the following tools are and what they can be used for: polls, blogs and wikis
  • how to host and facilitate online tutorials/meetings
  • the rules of online netiquette and how to communicate effectively online
  • the five stages of the Salmon 5-stage model; how student learning develops through the five stages of the model; and how online tutoring should be adapted as students progress
  • how to facilitate online discussions and manage the distinction between public and private communication
  • the social, practical and pedagogical challenges of teaching online; including handling inappropriate communication, maintaining student participation, managing group learning, keeping students ‘on-topic’, challenging able students and supporting weaker students, and using tutoring time effectively

By the end of this course, participants should be able to:

  • confidently teach an online course in their subject area
  • use a range of online tools to teach online, and be confident choosing the right tool for the teaching situation
  • manage an online community and moderate asynchronous discussions using the techniques of weaving and summarising
  • maintain disciplined online discussions using a tone of communication that encourages student participation give an effective online presentation using Adobe Connect
  • host and facilitate online tutorials/meetings specifically with Adobe Connect, and apply the same skills to similar web conferencing tools
  • communicate effectively online and provide feedback to students on online activities and assignments
  • manage private e-mail communication with students seeking help and advice
  • create an online presence and manage their tutoring time efficiently
  • reflect on the experience of being an online student and think about the key things they, as a tutor, can do to improve the learning experience of their online students
  • know where to seek further advice on teaching online

Certification

Sample Certificate

Participants who satisfy the course requirements will receive a Certificate of Attendance. The sample is an illustration only, and the wording will reflect the course and dates attended.

In order to complete this course and receive a certificate of completion, you will need to actively take part in the group activities; complete the four tutor-marked assignments; give a presentation in one of the "Presenting and facilitating online" online tutorials held during unit 4 of the course; and participate in a minimum of two of the other online tutorials delivered during the course. You are expected to make at least one substantive posting to the majority of the discussion topics initiated by your tutor. As a matter of courtesy, you should treat any discussion topics started by your fellow students in a similar manner.

Level and demands

This course is aimed at individuals looking to learn the skills required to teach effectively online. No previous experience of teaching online is required. The target audience for the course is academics looking to develop new skills for teaching undergraduate and postgraduate-level courses online, and teachers delivering (or planning to deliver) education online.

The course is also suitable for individuals or organisations looking to deliver training online or those interested in facilitating online collaborative spaces.

Those taking this course in the past have come from Australia, Bulgaria, Canada, Chile, China, England, Germany, Grenada, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, Peru, Romania, Singapore, South Africa, South Korea, Spain, USA, Slovakia, Cyprus and Wales.

Computing Skills

In order to participate in this course you must have basic IT skills and be confident using a computer for purposes such as word processing, preparing presentations, e-mail and searching the Internet.

This course involves using the synchronous online conferencing tool Adobe Connect Professional. Such software is more technically demanding on the IT infrastructure than many other e-learning tools, so you should be prepared to spend some time at the start of the course getting your PC set up to use this software. For example, you might need to install a browser plug-in; install new hardware, such as a webcam; or adjust the settings on your PC. An IT Helpdesk will be available to provide advice if you encounter any technical difficulties.

Please also note that as part of this course you will be required to prepare some slides, using PowerPoint, and give a short online presentation. This course assumes that you are already familiar with using PowerPoint, so the study hours indicated above do not include any additional time you might need to learn how to use this software.

Those with limited IT skills may find that some extra time is required for setup at the beginning of the course (IT support is provided as part of the course).

Computer specifications

The minimum specification is what we believe to be the minimum you will need to be able to complete the course.

Minimum specification (PC)

Hardware:

  • PC 2 Ghz
  • Windows XP: 128MB of RAM (512MB recommended) / Windows Vista / Windows 7 and 8: 2GB of RAM.
  • 500MB of free hard disk space
  • SVGA display 800x600 CD-ROM drive (4X)
  • Speakers and Microphone (or Headset) and Soundcard
  • Webcam
  • Broadband internet connection
  • A means of offline storage (e.g. USB memory stick, CD writer, external hard drive)
  • We strongly recommend that students have access to a printer.

    Software:

    • Windows 7, Windows 8, Vista, or XP
    • Either Internet Explorer 8 or the latest version of Mozilla Firefox, Adobe Acrobat Viewer (available for free download) QuickTime Player (available for free download) Office 2003, Office 2007 or Office 2010. Additional requirements for Adobe Connect web conferencing software (Note that you will not be required to purchase this software)
    • Adobe Flash Player - latest version recommended (free download from www.adobe.com/products/flashplayer/)

    All the above components must be installed and maintained correctly.

    Minimum specification (Mac)

    Hardware:

    • Intel based
    • 1GB of RAM
    • 500MB of free hard disk space
    • SVGA display 800x600
    • CD-ROM drive (4X)
    • Speakers and Microphone (or Headset) and Soundcard Webcam Broadband internet connection Mouse and keyboard A means of offline storage (e.g. USB memory stick, CD writer, external hard drive) We strongly recommend that students have access to a printer.

      Software:

      • Mozilla Firefox 4.x or later
      • Safari 5.x or later
      • Software to submit a Word .doc or Rich Text Format .rtf document Additional requirements for Adobe Connect web conferencing software (Note that you will not be required to purchase this software)
      • Adobe Flash Player - latest version recommended (free download from www.adobe.com/products/flashplayer/)

      All the above components must be installed and maintained correctly.

      Computer specification queries

      If you have queries about your computer facilities, please contact the TALL (Technology-Assisted Lifelong Learning) programme by email: tallithelp@conted.ox.ac.uk or telephone +44 (0)1865 280990.

      If you intend to access the course on a public computer, such as in a public library or internet cafe, we recommend that you contact TALL before applying.

Payment

Fees include course materials and online support. This is an online course.

All courses are VAT exempt.

Fee options

Programme Fee
Standard course fee: £795.00

Apply for this course

7-week online course

If you would like to discuss your application or any part of the application process before applying, please contact:
Course Administrator
Tel: +44 (0)1865 286958
Email: CPDPersonalDev@conted.ox.ac.uk

Sorry, this course was heavily oversubscribed and cannot take any more students into this class. Please use the course enquiry form to be kept informed of future runs of this course or to join the waiting list.

Programmes including this module

This module can be studied as part of these programmes: