Effective Leadership through Emotional Intelligence


Emotional Intelligence (EI) skills form part of an essential Leadership skillset including relationship management, conflict handling, building resilience, increasing engagement and team building.

This one-day course is aimed at those already in a leadership position, and are interested in making more of an impact with their team.

Goleman (2000) was an early introducer of Emotional Intelligence to leaders, particularly in the business field. Since then, our ideas and strategies for using EI have developed: we can confidently say that leaders using EI skills have more engaged, more resilient, and more flexible teams.

Leaders with higher EI are shown to make better decisions, build more stable and creative teams, and ultimately increase revenue.

EI is particularly relevant in today’s commercial environment where change is inevitable and uncertainty is increasing.

Dates, Times and Delivery

The Effective Leadership Through Emotional Intelligence course will be delivered face-to-face between 09:00 and 17:00 on Thursday 30 May 2024.

Programme details

This course explores some of the key skills required to build Emotional Intelligence into your Leadership style. Through challenging material, self- analysis and reflection, this course aims to increase self-awareness in relation to team performance, and begin to develop more effective Leadership skills.  

Key Themes 

  • Introduction to Emotional Intelligence for Leadership: key skills to manage yourself, and be an effective team leader 

  • Leadership styles: trying out different styles and working out whether they will work for you 

  • Key skills in EI for Leadership: dealing with conflict, good decision-making, and building resilience 

By the end of the course, you will be able to: 

  • Take the first steps in using Emotional intelligence for Leadership  

  • Evaluate the strengths and weaknesses of different leadership styles 

  • Be informed about key EI skills to help with conflict handling, increase resilience, and making better decisions 

Attending Your Course 

Further details will be emailed to you two weeks ahead of your course, this will include registration information and an overview of the course timetable.

Please get in touch if you have not received this information within five working days of the course start date. 

In the meantime, you may wish to plan your travel: Travel information

Digital Certification

To complete the course, you will be required to attend and participate in all of the sessions on the course in order to be considered for a certificate. Participants who complete the course will receive a link to download a University of Oxford digital certificate. Information on how to access this digital certificate will be emailed to you after the end of the course.

The certificate will show your name, the course title and the dates of the course you attended. You will also be able to download your certificate or share it on social media if you choose to do so.


Description Costs
1. Standard course fee £545.00


Fees include course materials, tuition, refreshments and lunches. The price does not include accommodation.

All courses are VAT exempt.

Register immediately online 

Click the “book now” button on this webpage. Payment by credit or debit card is required.

Request an invoice

If you require an invoice for your company or personal records, please contact us. The Course Administrator will then email you an invoice. Payment is accepted online by credit/debit card, or by bank transfer. Please do not send card or bank details by email.​


Dr Jane Pollock

Course Director

Independent Consultant and Researcher

Jane is a Chartered Psychologist, an Independent Consultant in Organisational Psychology, and a tutor and lecturer in Psychology and Statistics. She has a history of highly successful courses in both Psychology and Business streams, and takes a practical approach to a subject crucial to the success of people in organisations.


If you would like to discuss your application or any part of the application process before applying, please click Contact Us at the top of this page.


Although not included in the course fee, accommodation may be available at our on-site Rewley House Residential Centre. All bedrooms are en suite and decorated to a high standard, and come with tea- and coffee-making facilities, free Wi-Fi access and Freeview TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.

To check prices, availability and to book rooms please visit the Rewley House Residential Centre website.