Effective Leadership through Emotional Intelligence (Online)


Emotional Intelligence (EI) skills are particularly good for relationship management, conflict handling, building resilience, increasing engagement and team building.

This course is aimed at those already in a leadership position, and are interested in making more of an impact with their team.

Goleman (2000) was an early introducer of Emotional Intelligence to leaders, particularly in the business field.

Since then, our ideas and strategies for using EI have developed: we can confidently say that leaders using EI skills have more engaged, more resilient, and more flexible teams.

Leaders with higher EI are shown to make better decisions, build more stable creative teams, and ultimately increase revenue.

Programme details

This course explores some of the key skills required to build Emotional Intelligence into your leadership style.

Through challenging material, self-analysis and reflection, this course aims to increase self-awareness in relation to team performance, and begin to develop more effective Leadership skills.

Key Themes

  • Introduction to EI for Leadership: key skills to manage yourself, and be an effective team leader

  • Leadership styles: exploring different styles and working out whether they will work for you

  • Key skills in EI for Leadership: dealing with conflict, good decision-making, and building resilience

By the end of the course you will be able to:

  • Take the first steps in using Emotional intelligence for Leadership

  • Evaluate the strengths and weaknesses of different leadership styles

  • Be informed about key EI skills to help with conflict handling, increase resilience, and making better decisions

Course Delivery:

Sessions will be held over MS Teams.

There will be three 1.5 hour workshops delivered once a week on Wednesdays at 14:00 and an additional 1 hour session between workshops 2 and 3.
You may be grouped into a smaller team for this case study activity and analysis.

To support the online sessions, you should actively engage in offline activities, such as the introductory tasks.

Please build in extra time around each online session to allow for any technical issues.


  • Workshops: 20 and 27 January, and 3 February (Wednesdays, 14:00 - 15:30)
  • Case Study activity session: Monday 1 February

A world clock, and time zone converter can be found here: https://bit.ly/3bSPu6D

No attendance at Oxford is required and you do not need to purchase any software.


Participants who attend the full course will receive an electronic confirmation of attendance. 

This confirmation will show your name, the course title and the dates of the course you attended.

A record of this information will be retained by the University of Oxford, should further confirmation of your attendance on this course be required (for example, by your employer, or prospective employer).


Description Costs
Standard course fee £295.00


Register immediately online 

Click the “book now” button on this webpage. Payment by credit or debit card is required.

All courses are VAT exempt.

Please note that places are subject to availability, with classes limited to 20 people.


Dr Jane Pollock

Course Director

Independent Consultant and Researcher

Jane is a Chartered Psychologist, an Independent Consultant in Organisational Psychology, and a tutor and lecturer in Psychology and Statistics. She has a history of highly successful courses in both Psychology and Business streams, and takes a practical approach to a subject crucial to the success of people in Organisations.


If you would like to discuss your application or any part of the application process before applying, please use the Contact email at the top of this page.

IT requirements

This course is delivered online using MS Teams.

To participate you must be familiar with using a computer for purposes such as sending email and searching the Internet. You will also need regular access to the Internet and a computer meeting our recommended minimum computer specification.
It is advised to use headphones with working speakers and microphone.