Managing Workplace Behaviour for Better Performance


This is a one-day course aimed at those interested in how we can make the work system work, and create a more successful physical and psychological workplace.

  • How do we, as humans, make the work system work?
  • Can we identify ways in which we can manage behaviour for better performance - or crucially, modify behaviours which inhibit success?
  • How can we work better together?
    In learning to identify differences, we can genuinely capitalise on diversity in the work force.
  • How should we better manage our workplaces for optimal performance?

This course can be taken separately or as part of a weekly discount fee package (Week 3).

Details of the discount registration for Week 1

Details of the discount registration for Week 2

Details of the discount registration for Week 3

Programme details

The aim of the course is to examine the workplace within the framework of a system between the physical environment (e.g. the open plan office, the part-time worker, the virtual team), and the people who make that system work. 

Aspects of the physical environment - found in most offices - which interfere with human information processing, are explored. Issues in diversity – how we each see the tasks ahead, and why we might see them differently, are discussed.  

Finally we use this knowledge to explore managing differences, through physical (or system) change, and interpersonal change and culture, to build resilient and flexible individuals and teams.

Key Themes

  • The human in the system: humans as the flexibility in the system and the consequences on physical and emotional health
  • Diversity: we are all different. How does that effect our workplace behaviour?
    You will examine workplace behaviours based on diversity, and identify sources of conflict and potential remedial strategies
  • Work space and performance: how does the workspace effect performance? What are advantages and disadvantages of remote working? Are there more advantages for certain sections of the workforce?

After taking this course you will be able to:

  • Recognise some of the psychological factors which can make the difference between success and failure in the workplace
  • Evaluate potential pressure points in the work system (for you, or your organisation) and have some techniques to deal with them effectively
  • Identify the effects of the physical workspace on performance, including remote working


Participants who attend the full course will receive a University of Oxford certificate of attendance. This will be presented to you prior to the end of the course wherever possible.

The certificate will show your name, the course title and the dates of the course you attended.



Description Costs
Standard course fee £495.00


Fees include course materials, tuition, refreshments and lunches. The price does not include accommodation.

All courses are VAT exempt.

Register immediately online 

Click the “book now” button on this webpage. Payment by credit or debit card is required.

Request an invoice

If you require an invoice for your company or personal records, please contact us. The Course Administrator will then email you an invoice. Payment is accepted online by credit/debit card, or by bank transfer. Please do not send card or bank details by email.​


Dr Jane Pollock

Course Director

Independent Consultant and Researcher

Jane is a Chartered Psychologist, an Independent Consultant in Organisational Psychology, and a tutor and lecturer in Psychology and Statistics. She has a history of highly successful courses in both Psychology and Business streams, and takes a practical approach to a subject crucial to the success of people in organisations.


If you would like to discuss your application or any part of the application process before applying, please click Contact Us at the top of this page.


Although not included in the course fee, accommodation may be available at our on-site Rewley House Residential Centre. All bedrooms are en suite and decorated to a high standard, and come with tea- and coffee-making facilities, free Wi-Fi access and Freeview TV. Guests can take advantage of the excellent dining facilities and common room bar, where they may relax and network with others on the programme.

To check prices, availability and to book rooms please visit the Rewley House Residential Centre website.