Current job vacancies

Course Administrator

£25,138-£28,759 per annum

Closing date: 26 April 2024

Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a Course Administrator to join the busy Student Administration team.
 
About the role
You will be responsible for the administration of a small portfolio of undergraduate-level courses.  In this wide-ranging and challenging role, you will be part of a team which provides support for the student lifecycle from end-to-end, including dealing with student and tutor queries, admissions, supporting teaching and events, handling assessment and producing transcripts
This is a full-time position, available on a permanent contract.
 
About you
You need to be able to demonstrate excellent organisational and administrative skills, with evidence of high standards of accuracy and attention to detail.  You will also need good interpersonal and communication skills, and the ability to communicate complex information clearly.  You will also have a good standard of numeracy and be confident in using standard IT applications, and able to learn new IT systems quickly.  Experience of student administration and experience of working with Canvas, Teams and/or Panopto would be an advantage.
 
About us
OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.
 
Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.
 
What we offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
 
•        An excellent contributory pension scheme
•        38 days’ annual leave
•        A comprehensive range of childcare services
•        Family leave schemes
•        Cycle loan scheme
•        Membership to a variety of social and sports clubs
•        Discounted bus travel and Season Ticket travel loans
 
Application process
You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.
 
To make informal enquiries about the post please contact claire.kelly@conted.ox.ac.uk
 
The closing date for applications is 12 noon on Friday 26 April 2024.
 
Interviews will take place on Thursday 9 May 2024. 
 
Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.  
 
The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.  
 

IT Support Officer

£28,759 - £33,966 per annum

Closing date: 30 April 2024

Join Our Team as an IT Support Officer
 
We are seeking to appoint an enthusiastic and dedicated IT Support Officer to join our dynamic team. This is an excellent opportunity to work in a thriving environment where you'll encounter a diverse range of tasks and technologies, providing you with a fulfilling and rewarding role.
 
The expansion of our Department and the increasing workload of our Information Technology Office have created the need for a talented IT Support Officer like you.
 
This is a full-time position, available on a permanent contract.
 
About the role
As our IT Support Officer, you'll be the first point of contact for staff, tutors and students, providing essential support and advice on IT matters. Your primary duties will include:
-          Offering first-line IT support for PC and Mac devices, including troubleshooting SSO and MFA issues.
-          Handling activation code requests and resolving IT issues both in person and remotely.
-          Investigating telephone and wireless network issues and performing network cabling and patching as required.
-          Managing equipment procurement and maintenance, including hardware/software installation and printer maintenance.
-          Ensuring compliance with legislative and University cybersecurity and data protection policies.
You'll have the chance to work alongside experienced professionals and gain exposure to a wide array of tasks, technologies and systems. This role offers ample scope for training and professional development, allowing you to enhance your skills and grow in your career.
 
About you
You will have prior IT support experience in a university or business environment. You will have excellent personal skills, the ability to work well under pressure, and a good sense of humour and patience.  Strong attention to detail and a good working knowledge of Microsoft Office and Windows 10 are also essential requirements of the role, together with experience with laptop/desktop installation, configuration, and printer maintenance.
 
About us
OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.  
 
Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion. 
 
What we offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including: 
 
•         An excellent contributory pension scheme  
•         38 days’ annual leave 
•         A comprehensive range of childcare services 
•         Family leave schemes 
•         Cycle loan scheme 
•         Membership to a variety of social and sports clubs 
•         Discounted bus travel and Season Ticket travel loans 
 
Application process
You will be required to upload a covering letter/supporting statement showing how you meet the criteria as set out in the job description, together with a CV and the details of two referees as part of your online application.
 
To make informal enquiries about the post please contact jon.burt@conted.ox.ac.uk
 
The closing date for applications is 12 noon on 30 April 2024
 
Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.
 
The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.

Part-time Cleaner/Housekeeper

£12.49 per hour, with a discretionary range to £12.78

Closing date: 24 April 2024

About the role
The Department for Continuing Education is looking for a housekeeper to join our busy team. The work involves the cleaning of bedrooms, bathrooms, offices, seminar rooms, corridors, stairways, toilets and other public areas in the Department. You will be based primarily at our main premises in Wellington Square, Oxford.
 
The shift patterns available are Wednesday, Friday 8.30 to 1pm and Saturday, Sunday 8am to 12.30pm with occasional flexibility to work on other days when required.
 
The Department operates for 50 weeks of the year and usually closes over Christmas and New Year.
 
What we offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
  • An excellent contributory pension scheme
  • 38 days' annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and season ticket travel loans
Application process
If interested, please submit an online application by noon on 24 April 2024.
 
Committed to equality and valuing diversity.

Part-time Receptionist

£12.49 - £13.24 per hour

Closing date: 26 April 2024

About the role
The Department for Continuing Education is seeking to appoint a part-time receptionist to provide a high level of customer service to students, staff, visitors and residents.
 
The shift pattern is Thursdays 5.15pm to 11.15pm
 
About you
Working at our busy Rewley House reception, you will have excellent organisational and communication skills, both face-to-face and on the telephone. You must be reliable, well-presented and be able to use your initiative to answer queries and solve any problems. Your reception duties will include using the Department’s online booking system, so you will need to have good IT skills, including Microsoft Office and email. Reception experience would be a significant advantage for applicants applying for this post, although it is not essential.
 
What we offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
•         An excellent contributory pension scheme
•         38 days' annual leave (pro-rata)
•         A comprehensive range of childcare services
•         Family leave schemes
•         Cycle loan scheme
•         Discounted bus travel and Season Ticket travel loans
 
Application process
You will be required to upload a CV and a supporting statement as part of your online application. This should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.
 
The closing date for applications is noon on 26 April 2024.

Portfolio Manager - CPD Short Courses

£45,585 - £54,395 per annum

Closing date: 30 April 2024

Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a Portfolio Manager (PM) for Continuing Professional Development (CPD) Short Courses which is housed in the Department’s Professional and Open Access Courses section.
 
The CPD Portfolio provides short open enrolment and bespoke courses that are designed to provide high-level training and professional upskilling for individuals across a range of companies, for professionals in organisations, for government departments, and for research and academic institutions.
 
About the role
This is an exciting opportunity to contribute to the development of the work of the Department’s Professional and Open Access Courses (POAC) section by undertaking the development, planning, marketing and delivery of self-financing professional development courses, workshops and conferences aimed at up-dating professional practitioners in a wide range of fields. In this role, you will be responsible for line-managing a team of four full-time administrative colleagues and you will deputise for the Deputy Head of student Administration when required, chairing events, welcoming visitors and representing the Department.
 
The role is challenging and demands a capacity for strategic thinking and excellent organisational and communication skills. We are looking for a dynamic and imaginative individual with extensive experience in developing and delivering bespoke courses for professionals.
 
This is a full-time (FTE) position, available on a permanent contract.
 
About you
You will be highly experienced in the management, development, and delivery of CPD programmes for professionals. In addition, you will have substantial experience in organising and promoting innovative ventures. You will be expected to use your initiative at all times within a framework of performance objectives and financial controls, and exercise meticulous attention to detail in planning complex courses and events. You will be expected to work with a high degree of autonomy.
 
Commercial awareness, an entrepreneurial instinct and a strong motivation to achieve sustainable self-financing goals are essential attributes.  You will also have an outgoing, professional approach and a positive orientation towards flexible collaboration. There is a strong emphasis on teamwork, in which willingness to help colleagues to cope with contingencies and unusual pressures is paramount.
 
You will draw on the expertise of faculty from across the University and will develop close ties with industry professionals.
 
You will be required from time to time to attend receptions, dinners, and other CPD-related events after normal office hours and, sometimes, at weekends.
 
You must have a strong marketing awareness, be able to exercise authority appropriately, be diplomatic and able to successfully negotiate agreements. You must be able to communicate confidently with academics, strategic groups across the University, senior managers in industry, board-level executives, and training and development specialists in multinational companies.
A high level of IT literacy is required.  The Department uses a combination of Microsoft and other packages, including MS Office packages, and new customised administrative database and finance systems.  Familiarity with these (or similar) software packages is required.  You will be expected to use new technologies for efficient and creative communication and administration.
 
About us
OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.
 
Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.
 
For more information, please visit: www.conted.ox.ac.uk.
 
What we offer
Your happiness and wellbeing at work matter to us, so we offer a range of family-friendly, financial and other benefits including:
 
•        An excellent contributory pension scheme
•        38 days’ annual leave
•        A comprehensive range of childcare services
•        Family leave schemes
•        Cycle loan scheme
•        Membership to a variety of social and sports clubs
•        Discounted bus travel and season ticket travel loans
 
Application process
You will be required to upload the following documents:
1                A covering letter/supporting statement which clearly states how you meet each of the essential criteria for the post
2                An up-to-date CV
3                The contact details of two referees
 
To make informal enquiries about the post please contact Dr Iain Landles at iain.landles@conted.ox.ac.uk
 
The closing date for applications is 12.00 noon on 30 April 2024.
 
Interviews are expected to take place during the week commencing TBC
 
Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.
 
The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.

Senior Course Administrator (Continuing Professional Development)

£28,759 - £33,966 per annum

Closing date: 01 May 2024

 
Grade 5: £28,759 to £33,966 per annum
 
Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a Senior Course Administrator SCA) for Continuing Professional Development (CPD) Short Courses which is housed in the Department’s Professional and Open Access Courses section.
 
The CPD Portfolio provides short open enrolment and bespoke courses that are designed to provide high-level training and professional upskilling for individuals across a range of companies, for professionals in organisations, for government departments, and for research and academic institutions.
 
About the role
You will be responsible for administering a portfolio of courses (which may be subject to change from time-to-time). You will provide support for the student lifecycle on these courses from end-to-end, including dealing with applications and admissions, on-course administration and handling post-course enquiries, such as issuing of course certificates and debtor management.  Whilst you will generally focus on administration for your own portfolio of courses, you will be required to be flexible in supporting other colleagues in the team and across the Department, as and when required.
 
The normal working hours are 09.00-17.18, Monday – Friday, with an hour for lunch each day.  During the weeks in which the CPD courses run, you will need to adjust your working week and work additional hours, in the evening, or at weekends, depending on the type of course.  Overtime is paid at enhanced rates in line with University policy.
 
This is a full-time (FTE) position, available on a permanent contract.
 
About you
You will have significant experience of working in an office, with excellent administrative and evet/course organisation, skills, accuracy, and attention to detail, and an ability to work collaboratively and flexibly within a team. You will have sound judgement and an ability to adhere to established procedures and protocols, which will allow you to work with minimal supervision, while seeking guidance as required. Discretion and a professional and helpful manner in dealing with a wide range of people over the telephone, via email or in person are essential.  You must be competent in a range of MS Office applications, and be willing to use technology to the full to reduce administrative processes. You should have a very good standard of numeracy and experience of working with data. A strong customer focus and excellent interpersonal skills are also essential.
 
About us
The Department for Continuing Education is one of the University’s largest departments and every year than 19,000 students enrol on its courses and programmes.  Our main areas of work are in continuing and professional education, and we engage with individuals and organisations locally and globally. The Department is headed by the Director and the senior management team which includes two Deputy Directors and two Assistant Directors. There are some 200 members of staff in the Department. Facilities include a Residential Centre (with a hotel and catering operation), common room, library, lecture theatre and a range of teaching rooms. We have a dedicated online course production unit, Technology-Assisted Lifelong Learning (TALL), which specialises in course development and consultancy.
 
OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.
 
Colleagues uphold the uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.
 
For more information, please visit: www.conted.ox.ac.uk
 
What we offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
 
•         An excellent contributory pension scheme
•         38 days’ annual leave
•         A comprehensive range of childcare services
•         Family leave schemes
•         Cycle loan scheme
•         Membership to a variety of social and sports clubs
•         Discounted bus travel and Season Ticket travel loans
 
Application process
You will be required to upload the following documents:
1                 A covering letter/supporting statement which clearly states how you meet each of the essential criteria for the post
2                 An up-to-date CV
3                 The contact details of two referees
 
To make informal enquiries about the post please contact Dr Iain Landles at iain.landles@conted.ox.ac.uk
 
The closing date for applications is 12 noon on 1 May 2024
 
Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.
 
The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.