Emotional Intelligence (EI) skills form part of an essential Leadership skillset including relationship management, conflict handling, building resilience, increasing engagement and team building.
This course is aimed at those already in a leadership position, and are interested in making more of an impact with their team.
Goleman (2000) was an early introducer of Emotional Intelligence to leaders, particularly in the business field. Since then, our ideas and strategies for using EI have developed: we can confidently say that leaders using EI skills have more engaged, more resilient, and more flexible teams.
Leaders with higher EI are shown to make better decisions, build more stable and creative teams, and ultimately increase revenue.
EI is particularly relevant in today’s commercial environment where change is inevitable and uncertainty is increasing.